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I want to make a complaint about the way I was charged.

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We take all complaints about our service partners very seriously.

Should you have a complaint about a specific transaction and the way it has been processed, please contact us by support ticket, being sure to include the following details:

  • The time, date, transaction ID and amount of the transaction, if applicable
  • The nature of your complaint.
  • Your preferred contact method and availability. 

One of our friendly staff will contact you as soon as possible to discuss your complaint and work towards a resolution with you.


Browse our Knoweldge Base | Create a Support Ticket | Start a Live Chat


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